WhatsApp, owned by Meta, recently announced that it will start supporting third-party chats, allowing users to send and receive messages from different messaging apps. This decision was influenced by the Digital Markets Act (DMA) enforced by the European Union in 2022. Meta claimed that the technical hurdles related to end-to-end encryption with third-party apps have been overcome, and WhatsApp is now prepared to launch this new feature.
Implementation of the Interoperable Feature
Meta took an additional six months to develop the technicalities required for users to engage with others on various messaging apps. This interoperable feature is not only being introduced on WhatsApp but also on Messenger, Facebook’s messaging app. Meta reassured users that this new feature will prioritize privacy and security to the best of its ability.
Features and Functionality
WhatsApp users will receive new notifications to alert them about third-party chats. A reminder will be sent every time a new messaging app is integrated with WhatsApp. The platform is also introducing an onboarding flow which will enable users to activate third-party chats. Users will have the flexibility to select the third-party apps from which they wish to receive messages and choose how they want to manage their inbox. They can either keep third-party chats separate or merge them with their main inbox. For those who opt for separation, messages will be delivered to a separate folder. Additionally, users will have access to features such as message reactions, direct replies, typing indicators, and read receipts. Furthermore, WhatsApp will enable group creation and voice and video call functionalities by 2027. Meta is collaborating with third-party messaging services to ensure a secure experience for WhatsApp users.
Overall, the introduction of third-party chats on WhatsApp marks a significant shift in the platform’s functionality. While this new feature brings convenience and innovation, the company must ensure that user privacy and security are not compromised. As more messaging apps become integrated with WhatsApp, it will be essential for Meta to continuously monitor and address any potential vulnerabilities that may arise.